FAQ

Are your gemstones authentic and certified?

Yes, all our gemstones are carefully sourced and verified for authenticity. Certification details can be shared upon inquiry, depending on the product.

Do you accept customized jewelry orders?

Absolutely. We offer made-to-order and customized jewelry based on your design, gemstone preference, metal choice, and budget.

Is this website only for inquiries or direct purchases?

Our website is inquiry-based. Once you submit your requirements, our team connects with you to share pricing, specifications, and order details.

Do you provide wholesale or bulk order options?

Yes, we support wholesale and bulk inquiries for retailers, distributors, and business partners with competitive pricing.

What types of gemstones do you offer?

We deal in a wide range of precious and semi-precious gemstones, selected for quality, clarity, and durability.

How long does it take to process an order?

Order timelines depend on product type and customization. Once your inquiry is confirmed, we provide clear production and delivery timelines.

Do you ship across India or internationally?

Yes, we serve customers across India and also support international shipping, subject to order requirements and regulations.

Do you ship across India or internationally?

Yes, we serve customers across India and also support international shipping, subject to order requirements and regulations.

How is product quality ensured?

Each gemstone and jewelry piece goes through strict quality checks for material authenticity, finishing, and overall craftsmanship.

What payment methods are accepted?

Payment details are shared after inquiry confirmation and may vary based on order size, customization, and delivery location.

How can I contact Gem Galaxy Jewel?

You can submit an inquiry through our website or contact us directly via phone or email for quick assistance.